Why can't I make a payment?

Possible reasons for the payment issue:

1. The bank that issued your credit card has declined the payment.
It happens if:
⦁ You do not have sufficient funds on your card to cover the purchase.
⦁ Your card does not support international transactions.
⦁ Your card has failed a security check.

2. PayPal has failed to process the purchase. For more information, check this article.

3. Our system may reject your payment attempt for some security reasons.


Please contact our support team if you still cannot make a payment or receive the error from the screenshot above. You can do it by filling in this form.

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