How do I change the country in Plarium Play?
The country in Plarium Play is now detected automatically when you click the "Edit" button in the Country box. It depends on your current location.
If you want to change the country whose currency will be used for transactions, do the following:
- Open Plarium Play
- Go to "Settings" on the sidebar
- Select the "Payments" tab
- In the "Country" section, click "Edit".
Important: You cannot change your country while a game is running.
There are 3 possible scenarios while trying to change the country:
1. If your country in Plarium Play initially differs from your current location, you can change it. Before doing it, please make sure that the game is not running.
2. If your country in Plarium Play corresponds to your current location, you cannot change it. It is only possible to switch to the country of your current residence.
3. You will not be able to change the country if you use a VPN service or proxy server. An error will appear, prompting you to disable them before proceeding with a country change.
If an error appears even after turning off the VPN service or proxy server, please contact our Support Team to resolve this issue.
If any issues arise during the country change process, please contact our Support Team.